Privacy Policy & Terms of Service

Privacy Policy

This Privacy Policy describes how Seeding Treasures, a 501(c)(3) nonprofit organization (EIN 86-1182273), operates and manages data collected through trustaftertrauma.com ("the Site"). We are committed to protecting your privacy and handling your data with transparency and care.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and billing information you provide when creating an account, subscribing to a membership, or purchasing a program.
• Payment Information: Credit card and payment details processed securely through Stripe. We do not store your full credit card number on our servers.
• Usage Data: Pages visited, time spent on the Site, browser type, device information, and referring URLs collected through analytics tools.
• Communications: Any information you provide when contacting us via email or through community features.

2. How We Use Your Information

• To process payments and manage your membership ($39/month, $399/year, or Compass Intensive at $1,797)
• To send you email communications, newsletters, and program updates via Kit (ConvertKit)
• To provide access to community features through Mighty Networks
• To improve our Site, services, and user experience
• To comply with legal obligations

3. Third-Party Services

We use the following third-party services that may collect and process your data:

• Stripe — Payment processing. Stripe's privacy policy: stripe.com/privacy
• Kit (ConvertKit) — Email marketing and subscriber management. Kit's privacy policy: kit.com/privacy
• Google Analytics — Website analytics and traffic analysis. Google's privacy policy: policies.google.com/privacy
• Mighty Networks — Community platform and membership features. Mighty Networks' privacy policy: mightynetworks.com/privacy-policy

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Cookies & Tracking Technologies

The Site uses cookies and similar technologies to:

• Remember your preferences and login status
• Analyze Site traffic and usage patterns (Google Analytics)
• Process payments securely (Stripe)
• Deliver targeted content and improve your experience

You may disable cookies in your browser settings, though some features of the Site may not function properly without them.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. All payment transactions are encrypted through Stripe. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

7. Your Rights Under GDPR (European Users)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing of your data for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at hello@trustaftertrauma.com. We will respond within 30 days.

8. Your Rights Under CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act provides you with the following rights:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request deletion of personal information we have collected from you.
• Right to Opt-Out: Opt out of the sale of personal information. Note: We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a request, email hello@trustaftertrauma.com. We will verify your identity and respond within 45 days.

9. Children's Privacy

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

Terms of Service

These Terms of Service ("Terms") govern your use of trustaftertrauma.com ("the Site"), operated by Seeding Treasures, a 501(c)(3) nonprofit organization (EIN 86-1182273). By accessing or using the Site, you agree to be bound by these Terms.

1. Not Therapy Disclaimer

The content, programs, community discussions, and resources provided through Trust After Trauma are for educational and informational purposes only. Nothing on this Site constitutes therapy, counseling, mental health treatment, or medical advice.

Trust After Trauma is a peer support and educational community. Our programs, including the Compass Intensive, are educational in nature and are not a substitute for professional mental health services. No therapist-client or counselor-client relationship is formed through your use of this Site.

If you are experiencing a mental health crisis, please contact the 988 Suicide & Crisis Lifeline (call or text 988), the Crisis Text Line (text HOME to 741741), or your local emergency services.

2. Membership & Subscriptions

• Monthly Membership: $39/month, billed monthly. Cancel anytime.
• Annual Membership: $399/year, billed annually.
• Compass Intensive: $1,797, billed as a one-time payment or payment plan as offered at checkout.

All payments are processed securely through Stripe. By subscribing, you authorize recurring charges to your payment method until you cancel.

3. Refund Policy

Monthly Memberships: No refunds for partial months. You may cancel at any time and retain access through the end of your current billing period.

Annual Memberships: Refund requests must be submitted within 14 days of purchase. After 14 days, no refunds will be issued. Access continues through the end of the annual term.

Compass Intensive: Due to the nature of the program and limited enrollment, refund requests must be submitted within 7 days of purchase and before accessing more than 20% of program content. No refunds after program start date.

All refund requests should be sent to hello@trustaftertrauma.com.

4. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, videos, course materials, worksheets, assessments, and community content created by Seeding Treasures, is the intellectual property of Seeding Treasures and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from this Site without prior written permission from Seeding Treasures, except for personal, non-commercial use as part of your membership.

5. Community Guidelines & User Conduct

By participating in our community, you agree to:

• Treat all members with respect and compassion
• Maintain confidentiality of other members' stories and personal information
• Refrain from providing professional advice (medical, legal, therapeutic) unless you are a licensed professional and clearly identify yourself as such
• Not engage in harassment, hate speech, spam, or promotion of outside products/services

We reserve the right to suspend or terminate your account for violations of these guidelines without refund.

6. Limitation of Liability

To the fullest extent permitted by law, Seeding Treasures, its officers, directors, employees, and volunteers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, its content, or its services. Our total liability shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim.

7. Indemnification

You agree to indemnify and hold harmless Seeding Treasures from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in the State of Colorado.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of the Site after changes constitutes acceptance of the new Terms.

10. Contact Us

If you have questions about this Privacy Policy or these Terms of Service, please contact us:

Seeding Treasures
501(c)(3) Nonprofit Organization
EIN: 86-1182273
Email: hello@trustaftertrauma.com